Responsible Gaming
Gaming Should Be Fun, Not a Way to Make Money
At Logan's Den, we're committed to promoting responsible gaming. Bingo and all forms of gambling should only be enjoyed as entertainment. It's important to understand that gambling games are based on chance, and the odds always favour the house. Never gamble with money you can't afford to lose, and never view gambling as a way to earn income or solve financial problems.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. Logan's Den is committed to preventing underage gambling. We use robust age verification processes to ensure all players meet the legal age requirement. If you are under 18, please do not attempt to register or play on our site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses — trying to win back money you've lost by gambling more
- Gambling with money intended for bills, rent, or essential expenses
- Hiding or lying about the time and money spent gambling
- Feeling anxious, irritable, or restless when trying to cut down
- Gambling more frequently or with larger amounts to achieve the same excitement
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from problems, stress, or negative emotions
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Logan's Den provides tools to help you manage your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about the time and money you've spent gaming
- Session Reminders: Set time limits for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, log into your account or contact our customer support team.
Support Organisations
If you're struggling with problem gambling, professional support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare: Free, confidential support and counselling for problem gamblers and their families. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for Great Britain. Allows you to self-exclude from all online gambling companies for a set period. www.gamstop.co.uk
- Gamblers Anonymous: A peer-support fellowship for problem gamblers. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Need Help?
If you believe you or someone you know has a gambling problem, please don't hesitate to reach out for support. Help is available, confidential, and free. Speaking to a professional can make a real difference.
There's no shame in seeking help — taking action is a sign of strength.
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak with someone today.